TERMS OF SERVICE

Terms of Service – Sex Coaching Services
Last updated: November 8th 2026
Business name: SEXUALISTA
Website: www.sexualista.com
Contact: hello@sexualista.com 

By accessing or using our website and booking or receiving sex coaching services, you (“client”, “you”, “your”) agree to be bound by these Terms of Service. 

If you do not agree, do not use our services or book appointments.
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1. Nature of Services
1.1 Our services consist of sex coaching, education, and support focused on sexual health, intimacy, relationships, and personal development.
1.2 Sex coaching is not psychotherapy, mental health treatment, medical care, or sex therapy. We do not diagnose, treat, or provide medical or psychological treatment for mental health conditions, sexual dysfunction, or medical issues.
1.3 If you have or suspect you have a medical, psychological, or psychiatric condition, you should consult a licensed healthcare professional before or in parallel with engaging in our services.[nysed +1]
1.4 We may recommend resources, exercises, or practices, but these are educational and coaching tools, not clinical treatment plans.
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2. Eligibility and Consent
2.1 You must be at least 18 years old (or the legal age of majority in your jurisdiction) to use our services.
2.2 You confirm that any information you provide is accurate and that you are entering this agreement voluntarily.
2.3 If you are using our services on behalf of another person (e.g., as a guardian), you confirm you have the authority to do so and that they consent to these terms.
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3. Account Registration and Data
3.1 To book sessions or access content, you may need to create an account and provide personal information (e.g., name, email, payment details, and information relevant to your coaching).
3.2 You agree to:
• Keep your account information accurate and up to date.
• Not share your login credentials with others.
• Notify us promptly of any unauthorized use of your account.
3.3 Data Protection (EU and US)
3.3.1 We collect, store, and use personal data in accordance with our Privacy Policy and applicable law.
3.3.2 For clients in the European Union (EU) and European Economic Area (EEA):
• We process your data under the General Data Protection Regulation (GDPR) when it relates to individuals in the EU/EEA.[europa +2]
• We collect data only for specified, explicit, and legitimate purposes (e.g., booking, coaching, communication, billing).
• You have rights including: access, correction, deletion, restriction, data portability, and to object to certain processing.[gdpr +1]
• Consent must be freely given, specific, informed, and unambiguous where required.[gdpr]
3.3.3 For clients in the United States:
• We follow applicable US privacy and consumer protection laws and industry best practices for data security and confidentiality.
• We do not treat your information as protected health information under HIPAA unless we explicitly state otherwise and operate as a covered entity.
3.3.4 If you are in the EU/EEA and we are based outside the EU, we ensure appropriate safeguards for international data transfers (e.g., standard contractual clauses or other approved mechanisms) where required.[termsfeed +1]
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4. Coaching Relationship and Limitations
4.1 The coaching relationship is not a clinical or medical relationship. We do not guarantee specific outcomes, including improvements in relationships, sexual performance, or emotional well-being.
4.2 You are responsible for:
• Making your own decisions about your life, relationships, and sexual health.
• Following any advice or recommendations only if you believe they are appropriate and safe for you.
• Seeking professional medical or mental health care when needed.
4.3 You agree not to hold us responsible for:
• Any decisions you make based on our coaching.
• Any outcomes in your personal life, relationships, or sexual experiences.
• Any indirect, consequential, or incidental damages arising from our services.
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5. Confidentiality and Privacy
5.1 We treat information you share in coaching sessions with confidentiality, within the limits described below.
5.2 Confidentiality is not absolute. We may be required or permitted to disclose information:
• If we believe there is a serious risk of harm to you or others.
• If required by law, court order, orgovernment authority.
• In connection with legal proceedings involving you or us.
• To our professional advisors (e.g., legal, insurance) under confidentiality.
5.3 We will not share identifiable information about you with third parties for marketing purposes without your explicit consent, except as described in our Privacy Policy.
5.4 For EU clients, we implement appropriate technical and organizational measures to protect your data and will notify you of certain data breaches where required by GDPR.[coachingstudies +1]
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6. Payment, Fees, and Billing
6.1 All fees are stated in EUR and are due as described on our website or at the time of booking.
6.2 Prices may include or exclude taxes, depending on your location and applicable law. You are responsible for any taxes not included in the price.
6.3 Payment must be made in full before services are provided unless otherwise agreed in writing.
6.4 We may charge canceled or late appointments as described in our Cancellation Policy or as communicated at booking.
6.5 Recurring or subscription services will continue until you cancel according to our cancellation process. You may cancel at any time; refunds for unused periods are granted only if required by law or explicitly stated.
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7. Cancellations, Rescheduling, and Cool‑Off Rights
7.1 Cancellation by You
7.1.1 You may cancel or reschedule appointments according to our Cancellation Policy.
7.1.2 If you cancel outside the allowed window, you may be charged a fee or lose the right to a refund.
7.2 Cancellation by Us
7.2.1 If we cancel an appointment, we will offer you a rescheduled time or a refund of the amount paid for that session, unless otherwise agreed.
7.2.2 If we cannot provide the services for any reason, we will refund any prepaid fees for services not delivered, subject to applicable law.
7.3 EU Consumer “Cooling‑Off” Rights
7.3.1 If you are an individual consumer in the EU and you entered this contract remotely or away from our business premises, you may have a 14‑day right to cancel for certain services, unless an exception applies (e.g., services fully performed with your consent before the end of the period).[docular]
7.3.2 If you exercise this right, we will refund any payments received, subject to terms permitted by law. Specific rules depend on your location and the nature of the service.
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8. Intellectual Property
8.1 All content on our website (text, images, videos, course materials, coaching frameworks, etc.) is owned by us or our licensors and is protected by copyright and other intellectual property laws.
8.2 You may access and use our content for personal, non‑commercial use related to your coaching with us.
8.3 You may not:
• Copy, reproduce, distribute, sell, or license our content without permission.
• Remove any copyright or other notices.
• Create derivative works or incorporate our materials into your own products.
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9. Prohibited Conduct
You agree not to:
• Use our services for any illegal purpose or in violation of any local, national, or international law.
• Harass, threaten, or disrespect staff, other clients, or third parties.
• Share false, misleading, or harmful information about us or our services.
• Attempt to gain unauthorized access to our systems, accounts, or data.
• Use automated tools (bots, scrapers) to access our website without permission.
If we believe you have violated these terms, we may suspend or terminate your access and/or coaching relationship.
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10. Liability and Disclaimers
10.1 Our services are provided on an “as is” and “as available” basis.
10.2 We do not guarantee that:
• Our website or services will be uninterrupted, secure, or error‑free.
• Any coaching outcomes will be achieved.
• Information provided is complete or suitable for your specific situation.
10.3 To the maximum extent permitted by law:
• We are not liable for any indirect, incidental, special, consequential, or punitive damages.
• Our total liability for any claim arising from these terms or our services is limited to the amount you paid us in the 12 months prior to the claim (or a minimum amount if required by law, such as for EU consumers).
10.4 Some jurisdictions do not allow limitations on liability for certain types of damages (e.g., gross negligence, personal injury, or consumer rights). In those cases, such limitations may not apply to you.[docular]
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11. Force Majeure
We are not liable for delays or failures in performance resulting from events beyond our reasonable control, including:
• Natural disasters, pandemics, or public health emergencies.
• Government actions, war, terrorism, or civil unrest.
• Internet, power, or telecom failures.
• Strikes or labor disputes.
In such cases, we will try to resume services as soon as reasonably possible and may offer alternative arrangements or refunds as appropriate.
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12. Termination of Coaching Relationship
12.1 You may end your coaching relationship at any time by contacting us.
12.2 We may terminate your access or coaching relationship if:
• You breach these Terms of Service.
• You fail to pay fees as required.
• We believe continuing the relationship is not appropriate or safe.
12.3 Termination does not affect:
• Your obligation to pay for services already provided.
• Our rights to enforce these terms or protect our legal interests.
• Provisions that by their nature should survive (e.g., confidentiality, intellectual property, liability).
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13. Modifications to These Terms
13.1 We may update these Terms of Service periodically.
13.2 If we make material changes, we will:
• Update the “Last updated” date.
• Notify you via email or on our website where reasonable.
13.3 Your continued use of our services after changes constitutes acceptance of the new terms. If you do not accept, you should stop using our services and end your coaching relationship.
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14. Governing Law and Dispute Resolution
14.1 These Terms are governed by the laws of [Your State/Country], without regard to conflict of law principles.
14.2 For EU consumers: If you are a consumer in the EU, you may also rely on mandatory consumer protection laws in your country of residence. You may bring a claim in your local courts where allowed by law.
14.3 We encourage resolving disputes through good‑faith discussion. If needed, we may use mediation or another dispute resolution process before litigation, where permitted.
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15. Contact Information
If you have questions about these Terms of Service, our services, or your data, please contact us at:
• Email: hello@sexualista.com
• Address (if applicable): [Your Address]